Project Support

Designed with contractors in mind. Everything you need to ensure fast, accurate delivery and installation for the tightest project schedule.

Get Connected To Your Local Agent

When you order Fluxwerx products, you get more than just get high quality luminaires. Your local lighting agent is ready to support you with their access to our instant quote generation and project documentation tools, as well as automated and simple order processing to keep your project on time and on budget.

Service Response In Minutes

We measure our customer service email response time in minutes—not hours or days. When you need answers, we're here to help.

Contact us by phone and a member of our Service Team will answer—no switchboards or operators.

604 549 9379 | [email protected]

Details That Matter

On the job site, time is money. That's why all of our shipments come with spare parts and tools to save time. We also include consolidated configuration diagrams, installation instructions and project documentation, so that installers have the information they need at their fingertips.

Look for the box with the yellow label marked CONTRACTOR CARE PACKAGE.

7 Day Quickship

On Site. On Time. On Budget.

Need to finish your product in a hurry? Our 7 Day Quickship Program lets you specify made-to-order luminaires with expedited turnaround at no added costs—delivered on time to meet your tight project schedules.

With our easy online quoting tools, simple and quick order processes, and streamlined installation, ordering Fluxwerx products has never been easier.

Seamless + Simple

Invisible design details require no electrical connections at fixture joints, creating virtually seamless continuous runs that are simple to install and speed construction.

To minimize installation time and ensure precision alignment, all our fixtures arrive with endcaps and power drop cords factory installed, and drivers are pre-wired and tested for every circuit.

100% Tested + 5-Year Warranty


Our experienced team of industry professionals and strategic global supplier alliances support all products with a 5 year system warranty on the LED light engine, driver, and all fixture components. Fluxwerx stands behind the quality of our products and performs quality testing on 100% of our products before shipping from our factory.

For detailed warranty information and other information on our sales terms, refer to the complete terms + conditions, or call us.

Spec Registration Form

For Agents who would like to register out of territory specs, please download and complete the form below and submit with a fixture schedule to [email protected].